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Privacy

This privacy policy explains how we process personal data when you visit this website (sipona.de or the installation we provide). The terms of the General Data Protection Regulation (GDPR) apply.

Controller

dus.net GmbH
Kaiserswerther Str. 215
40474 Düsseldorf
Deutschland

Email: info@dus.net

The trade name is “SIPONA”.

Hosting and location

This website is operated on servers located in Germany or under the control of a processor established in the EU. This is intended to ensure processing takes place in the EEA with an appropriate level of data protection.

Access logs (server log files)

When you access this website, the web server automatically processes technically necessary information (e.g. IP address in truncated or full form depending on configuration, date and time, requested URL, amount of data transferred, status code, user agent).

The legal basis is Art. 6(1)(f) GDPR (legitimate interests in providing and securing the website and troubleshooting). Log data is deleted or anonymised after an appropriate period (typically up to seven days unless security incidents require longer retention).

Cookies and local storage

We only use cookies and similar technologies that are technically necessary to operate the website:

  • Application session cookie (e.g. Laravel “session”) to associate requests and provide security features.
  • CSRF token cookie to protect forms against abuse.
  • Language cookie (“sipona_locale”) to store your selected language (retention up to one year).

The legal basis is Art. 6(1)(f) GDPR and, for strictly necessary functions in connection with a contract or pre-contractual steps, Art. 6(1)(b) GDPR.

This website does not use advertising cookies or marketing tracking pixels.

Contact form and email communication

When you use the contact form, we process the data you enter (e.g. name, email address, message content, and optionally company and phone number) to handle your request.

Submitted by email to: info@dus.net

The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures / contract initiation) and Art. 6(1)(f) GDPR (legitimate interest in handling general enquiries).

Data is deleted once no longer needed for the purpose, unless statutory retention obligations apply (e.g. commercial or tax law).

External fonts (Bunny Fonts)

We load fonts via fonts.bunny.net (operator: BunnyWay d.o.o.). Your device IP address may be transmitted to the CDN provider as technically necessary. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in a readable, performant website). See Bunny.net’s privacy policy for details.

Order portal and external links

Links to the order portal (order.sipona.de) and other sites lead to offerings of separate controllers. Their privacy policies apply to processing there.

Recipients and processors

Where we use hosting, email or comparable technical providers, this is done on the basis of a data processing agreement pursuant to Art. 28 GDPR where required.

Transfers to third countries

Personal data is transferred outside the EU/EEA only when necessary to provide the website and where an adequate level of protection exists (e.g. adequacy decision under Art. 45 GDPR or appropriate safeguards under Art. 46 GDPR). Providers are selected accordingly.

Retention

Personal data is stored only as long as necessary for the respective purposes or statutory retention periods apply.

Your rights

Subject to legal requirements, you have rights of access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction (Art. 18 GDPR), data portability (Art. 20 GDPR) and objection to certain processing (Art. 21 GDPR).

Where processing is based on consent, you may withdraw it with effect for the future (Art. 7(3) GDPR).

Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR), in particular in the Member State of your habitual residence or the place of the alleged infringement.

TLS encryption

This website uses TLS encryption to protect data in transit. Encryption applies only when the site is accessed via HTTPS.

Changes

We may update this privacy policy if the website or legal situation changes. The published version at the time applies.