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Security & Hosting

Operation, infrastructure and data processing of SIPONA

This page summarises who operates SIPONA, where SIPONA runs and how the platform and website are separated from each other. The statements are factual and refer to the actual operation by dus.net GmbH.

Who operates SIPONA

SIPONA is a product of dus.net GmbH. dus.net GmbH is a telecommunications company registered in Germany with its own security concept and its own supervision by the Federal Network Agency.

  • Operator: dus.net GmbH, Düsseldorf.
  • Responsible supervision: Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen, Tulpenfeld 4, 53113 Bonn.
  • Service registration number of dus.net GmbH: 06/289.
  • Own security concept within the framework of telecommunications law requirements.

Where SIPONA runs

SIPONA is operated in Germany. The data centre location is Digital Realty in Düsseldorf. The platform runs there in dus.net GmbH's own racks.

  • Hosting in Germany at the Digital Realty Düsseldorf data centre location.
  • Operation in dus.net GmbH's own racks.
  • Access to the infrastructure exclusively by dus.net GmbH.
  • Professional data centre environment with power, climate and access management by the site operator.

Own telecommunication facilities

SIPONA utilises dus.net GmbH's own telecommunications facilities. External carriers are used exclusively for termination to and from other networks; this is a normal part of telecommunications.

  • Own telecommunications platform of dus.net GmbH.
  • External carriers only for termination from and to external networks.
  • No outsourcing of the platform to third parties.

No external cloud, no external AI

SIPONA does not use a third-party cloud or third-party AI. The platform and AI functions run on dus.net GmbH's own infrastructure. This means that data processing remains the responsibility of dus.net GmbH.

  • Platform on dus.net GmbH's own infrastructure.
  • AI functions run on own servers, no connection to third-party AI.
  • No outsourcing to hyperscalers or public cloud providers.

Separation of website and SIPONA platform

The website www.sipona.de and the SIPONA platform are two separate environments. Cookies, consents and analysis tools on the website do not affect the platform itself.

www.sipona.de website

  • Optional range measurement and advertising tags after express consent.
  • For details see privacy policy.

SIPONA platform

  • No marketing tracking within the platform.
  • No content delivery network and no external marketing scripts.
  • No connection to third-party AI.

Note: Order processes, payment service providers and any confirmation emails are handled by clearly named controllers; details in the privacy policy.

Security and regulation

As a registered telecommunications company, dus.net GmbH is subject to the relevant telecommunications regulations in Germany and operates SIPONA on this basis.

  • dus.net GmbH's own security concept.
  • Supervision by the Federal Network Agency.
  • Clear accountability from a single source.

Specific processing and order processing details are agreed individually as part of a business relationship.

More detailed information

Further content on location, energy and data processing can be found on the related pages.